About us

Transport for NSW (TfNSW) is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions. We work with several government agencies to coordinate metro, train, bus, ferry, light rail, road and maritime services, always keeping the safety and comfort of our customers at the heart of what we do.

The Division

The Customer Strategy and Technology team within Transport leads the development of long-term, multi-modal strategies, plans and policies across NSW. We leverage data and insights, implement new technologies, drive innovation and build partnerships to provide customer-centred solutions.  

The opportunity

Right now, we have an opportunity for an Education Officer to join us in the Freight Communication and Education Unit.

This role is responsible for identifying and designing education and awareness tools for a variety of internal and external audiences to assist in the delivery of improved freight outcomes in NSW.

This is an exciting opportunity to be part of the creation of something new and to play an integral part in lifting the profile for freight.

What you will be involved in

The purpose of the role is to identify and design education and awareness tools for a variety of internal and external audiences to assist in the delivery of improved freight outcomes in NSW.

The position will take charge of the full lifecycle of capacity building projects within the branch; asses the needs, provide recommendations, calculate and secure budgets, obtain the resources and develop and maintain the education framework.

You will create a wide range of educational resources to fill the gap between knowledge and understanding to ensure the movement of goods is a core consideration within the transport system.

You will develop and maintain key relationships with internal and external stakeholders to understand the broader needs and identify education tools and resources to deliver Branch outcomes.

About you

You have tertiary qualifications in communications or a related discipline.

You have demonstrated communications experience in developing, implementing and evaluating education and engagement plans and programs. You have an education background and an understanding of how people learn and absorb information.

You have the ability to work collaboratively and use your excellent communication and engagement skills to proactively build strong relationships with an array of internal and external stakeholders.

You’re proactive and use your initiative and attention to detail to get things done and resolve issues independently.

You are flexible and possess the ability to adapt to a changing and sometimes uncertain environment. 

You have experience working in teams to tight deadlines and have a successful track record in delivering great customer experience outcomes.

Want to know more? 

Please click here to view a copy of the role description.

Interested? 

Right now is an exciting time to join our team as we deliver an iconic $72.2 billion investment into future transport infrastructure and services over 40 years.

Be a part of something big. Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.  

Our Commitment to Diversity 

Great people come from all walks of life. At Transport for NSW, we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.  We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.

Salary and Benefits 

The salary for this position is TfNSW Grade 7 ($106,086 - $118,816) per annum plus superannuation and leave loading.

For more information on Employee Benefits at TfNSW please click here. 

How to apply 

To apply for this position, please submit a resume and address the questions within the application.

Please note that a Cover Letter is not required.

Need help? 

For more information on how to apply for a role in the NSW Public Sector please click here.  

For any enquiries, please contact John Roberts at John.Roberts@transport.nsw.gov.au.   

Closing date: 11:59 pm on Sunday 3 April 2022

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

at least one dose of a TGA approved COVID-19 vaccine by 6 December 2021 and two doses by 7 February 2022; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

Job Segment: Logistics, Operations