About us

Sydney Metro is Australia's biggest public transport project and first fully-automated metro rail network, connecting customers and transforming the way Sydney travels. Our new generation of driverless trains are fast, safe and reliable, and link with Sydney's existing public transport network to provide seamless journeys. Our 46 state of the art, fully accessible metro stations and precincts are designed to meet the evolving needs of our customers and communities.

With the Northwest line already in operation and works well underway on the City & Southwest, West and Western Sydney Airport lines, Sydney will enjoy a fully operational Metro network by 2030.

About the team

The Operations, Customer and Placemaking division manage Metro operations to deliver integrated, reliable, customer-focused and efficient services for the current and future metro network, precincts and corridors. The division is focused on developing an integrated network with connected and thriving precincts, achieving urban amenity, commercial viability and supporting corridor growth.

The opportunity

Opening the next major section of the Sydney Metro network and connecting Sydney’s northwest to the Sydney CBD and southwest – realising a step change in how Sydney moves. We are seeking a Director Operational Readiness to lead an Operational Readiness team to coordinate external Delivery Partners, internal and external stakeholders and the future operator to ensure the business, customers and community are prepared for Day One operation and multiple ‘go live’ milestones along the way, as scheduled. You will drive cross-cluster operational readiness activities, with a dedicated and coordinated focus on the activities required for the delivery of project outcomes and a fully integrated Metro service.

The Director Operational Readiness will be a key member of the Sydney Metro City & Southwest Project Leadership team and make a significant contribution to the strategic planning, management and overall delivery of the Project. You will also be a core member of the Customer & Service Planning Leaderhsip team within the Operations, Customer and Placemaking division and will be able to utilise subject matter expertise from across Sydney Metro’s matrix organisation. You will be a strong and engaging leader who can handle complex governance and project environments and may be required to speak to the media from time to time. Key challenges will be influencing the delivery of operational readiness outcomes in an extremely complex and high pressure environment with competing stakeholder requirements and the ability to critically assess the readiness of the operator and manage outcomes via a complex contractual relationship.

Please click here to view a copy of the Role Description.  

About you

You are highly collaborative and calm under pressure with superior stakeholder engagement expertise. You will possess advanced leadership skills, the ability to influence and negotiate with a proven track record in assuring operational readiness plans for rail, infrastructure or other mega projects. Moreover your nous to navigate through government processes, combined with the ability to drive delivery in a complex, politically sensitive environment will enhance your success in this role.

This is a truly unique opportunity to help shape the future of transport within NSW.

Salary and benefits

This is a Transport Senior Service role (TSSE 2A) offering an attractive remuneration package.

For more information on Employee Benefits at Metro please click here.

Interested? 

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

How to apply

To apply for this position, please submit a resume and brief covering letter (no longer than two pages) which addresses:

a) how your skills and experience suit the role, and;

b) your most significant and relevant achievement.

Applications close: 11.59pm, 1 May 2022

For more information, please contact Phil Kerry at K2 Recruitment: 0403 195 155 | phil@k2.net.au

​We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Apply today to register your interest!

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process with Sydney Metro.

Find out more about Sydney Metro at https://www.transport.nsw.gov.au/sydney-metro. ​

Job Segment: Manager, Management