About us

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.

About the team

Our Asset and Workplace Services team supports the Transport Cluster by managing its properties, providing travel and fleet services, and delivering workplace requirements and concierge services across Sydney and regional NSW.

The opportunity

We have an exciting opportunity for a Director Facilities Management to join us as a key member of the Asset and Workplace Services team.

In this critical role, you will be accountable for leading and managing the delivery of facilities management services and workplace operations (concierge and people services relating to workplace experience) across our portfolio of administrative properties including Transport for NSW offices and depots, driving optimisation and leading best practice across the asset lifecycle.

Reporting to the Director Asset and Workplace Services, you will provide design input into new sites whilst in the project inception / design phase. In addition, you will be responsible for all HSE and emergency functions within the Facilities Management remit and ensure an optimal level of workplace experience that delivers value for money and meets community standards.

The Director Facilities Management provides a unique opportunity to play a pivotal and highly strategic role across the Transport cluster and contribute to the creation of a legacy for our state.

Responsibilities include, but are not limited to:

Leading the Facilities Management team to deliver high-quality and value for money, customer centric services

Providing strategic leadership and development, implementation and management of an asset lifecycle plan for fixed assets to ensure optimal performance

Developing disaster recovery plans for Transport for NSW administrative properties and assets, working closely with stakeholders to coordinate recovery efforts

Continuing to develop and grow the Facilities Management service offering to our stakeholders and customers

Maintaining and sustaining collaborative working relationships with outsourced providers (e.g. concierge, security), whilst working in close partnership with stakeholders and suppliers to develop preventative maintenance plans and improve future service delivery outcomes

Working collaboratively with the Contracts Management team, providing critical inputs to business needs assessment and commercial risk assessments to inform procurement and sourcing exercises, to ensure contracts meet service delivery needs

Developing, managing, and optimising the facilities management budget, ensuring expenditure aligns with priorities outlined in asset planning and delivers the best outcomes for TfNSW

Providing strategic direction and oversight to the development and implementation of a cluster-wide program that incorporates sustainability into all aspects of building management and meets TfNSW sustainability objectives and targets, developing frameworks, systems, and processes for continuous improvement of facilities management, achieving cost savings and improved workplace experience

Apply Transport aspirational culture, five ways of leading and values united in the delivery of integrated planning frameworks and associated plans aligned with TfNSW business strategy, and Government

Please click here to view a copy of the role description.

About you

You will be a Facilities Management specialist with demonstrated experience at the executive level

You will be accomplished providing strategic leadership in property asset management across a large, complex, and diverse portfolio of assets, ideally within or delivering to customers in highly regulated / legislated environments

You will have extensive experience leading multi-skilled teams delivering comprehensive asset management and facilities management services

You are a commercially astute, strategic, and collaborative leader, who is highly skilled at engaging and influencing at senior executive level across a broad stakeholder base, including private and public sector participants

You will be highly adept at managing strategic commercial relationships across the contract management lifecycle, including the Contract Management team and outsourced property asset management service providers

You will bring proven capability in maintaining a high level of service and performance in facilities management operations while fostering a future-focused view, setting the agenda, frameworks and processes that align to business and customer expectations and deliver sustainable, long-term value

You will possess extensive knowledge in Facilities Management, including the recent building industry legislation and compliance requirements

You will be regarded as a thought leader, bringing leading best practice and a track record of continuous improvement and transformational change in the delivery of facilities and workplace support services, while inspiring teams and developing capability uplift to meet evolving customer needs

You will hold tertiary qualifications in Facilities Management (or a relevant discipline), or have equivalent experience in facilities management at a senior level

Salary and Benefits

This is a Transport Senior Service Grade 1A role offering an attractive remuneration package.

For more information on Employee Benefits at TfNSW please click here.

Interested? 

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

How to apply

To apply for this position, please submit a resume and answer all questions within the online application process.

Applications close: 11.59pm, Sunday 3rd April 2022

p>​We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Nicole Cain at NICOLE.CAIN@TRANSPORT.NSW.GOV.AU.

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

Job Segment: Facilities, Manager, Procurement, Contract Manager, State Government, Operations, Management, Legal, Government