Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

We’re passionate about helping businesses harness the power of technology to reach their full potential. Working in the first Mid-Market team in Scotland, you’ll play a key role in identifying and closing new business opportunities across our Scottish base. 

Through building brand new relationships, successfully influencing key decision-makers and forming lasting partnerships, you’ll achieve (and exceed) targets and provide a standout customer experience. You’ll exceed your customers’ expectations by really getting to know their business and transformation roadmap. You’ll develop win plans that showcase how BT & EE’s portfolio best meets your customers’ needs – targets may include customer contact activity and pipeline health, as well as SOV/revenue growth, market share, and customer experience.

You'll have the following responsibilities

• Working as part of a team in a desk-based environment to identify new business opportunities.

• Run outbound campaigns using your knowledge of standard products to recommend and deliver solutions.

Specifically in this role:-

• Typically working with SME customers whose needs may be starting to grow in complexity, and who may potentially have multi-site needs, or requirements for multiple products across our business portfolio.

• Responsible for winning new business within a defined account base of Mid-Market prospects to deliver sustainable, profitable new business.  Interactions will be remote in a desk based, inside sales environment.

• Accountable for developing successful, sustainable and profitable relationships with prospects – developing a strong understanding of customer connectivity requirements and business transformation roadmap.

• Achieve and exceed new sales targets, which may include prospect contact activity, pipeline health, SOV/revenue growth, market share, and customer experience.

• Working autonomously across prospects, applying knowledge of our full portfolio to create solutions.

• Develop sales plans to secure and deliver multi-product deals, (mobility, connectivity, and IP voice) – likely to apply offers and discounting within guidelines set for the portfolio.

You'll have the following skills & experience

• Successful track record delivering brilliant sales outcomes for an account base 

• Acquisition and/or new business experience essential through self-dial cold calling.

• Experience with SME or Corporate customers preferrable.

• Experience in a rapid growth business and/or inside sales organisation preferrable.

• Used knowledge of the business to sell, negotiate or persuade.

• Worked alongside colleagues/led team through a period of intense stress and pressure.

• Developed quotes /business cases.

• Developed an internal network of strong working relationships you can call on to assist with your role.

Benefits

• 25 days annual leave (plus bank holidays) 

• 50% – 100%  on target bonus 

• Life Assurance 

• Pension scheme  

• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 

• 50% off BT and EE mobile pay monthly or SIM only plans 

• Exclusive colleague discounts on our latest and greatest BT broadband packages 

• BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids  

• 30% discount for friends and family on EE mobile pay monthly and SIM only plans