We are recruiting for a Leader, a highly organised individual who possess the technical skills to enable the team. The role will be office based, and you will work with a diverse community of sales and project teams responsible for driving the Post Order design resources both within the UKI and within Our Global Design Centre’s. Your Team will be based across the UK, so from time to time there will be travel requirements, additionally customer and site visits and attending meetings at other company locations may be required, The successful candidate will bring a leadership mindset and focused commercial approach to help protect margins in the Post Order workflow. This person will be extremely focused on ensuring that the team deliver projects and milestones on time. The Post Order Design Manager will provide first line leadership to the design, BIM and CAD teams, and will have responsibility for meeting all defined KPI’s along with development of competencies of the post order team, and proactive managing capacity/workload.  A critical success factor will be the successful candidate’s ability to leverage resources to focus right skills onto the right projects and support overall focus on successful post order design delivery. The Post Order design manager will be the lead contact to the senior operations team, and therefore their ability to build a strong and trust-based relationship with the sales and commercial contracting teams is vital to success and achievement of objectives.  You will require a strong core technical skill set to enable effective review of solutions and to positively challenge when needed to ensure we have ability to successfully deliver post order projects, access to the information and people needed to get the job done. The successful candidate will demonstrate commercial tenacity and bring Programme and operational management skills to the role. It is expected that much of the best practices developed within the sales management organisation will be leveraged by the design manager for performance management, development and continuous improvement of their team and Post Order processes, along with building close links and relationships with our Global Design Partners who also support Post Order Design functions. How you will do it:  

Ensure the Team deliver a Quality Post Order design service in line with Project requirements and Design Standards.

WIH, Resource and Impact Assessment planning to ensure smoothness of workflow

People Focused – strong people management skills, 121, team meetings

Own communication to wider operational departments, covering WIH, capacity planning, project updates and escalation management, successfully managing changing priorities

Team Management Responsibility

BIM/CAD/Revit Management

Generate Post Order designs that help protect installation margins

Proactively work with suppliers and operational colleagues to achieve cost certainty

Collaborate with broader business

Quality and effectiveness of post order designs that meet current design standards

Update and support opportunity status within CRM solution - Salesforce

Ownership of competency matrix and training plan

Ownership and responsibility for proactive capacity planning and resource management

Day to day team management & coaching

Competence and development plans for the team (technical, commercial and skills based)

Communication, planning, and alignment of priorities with field sales and Installation and Operations teams

Champion use of salesforce.com

Performance and engagement of Post Order design Team                        

Installation order executed margin – performance to sold and post order impact

Productivity and effectiveness of engineering resources

What we look for:   Essential:  

Experience in leading a team

Experience in designing solutions for fire Suppression systems (and ideally related electrical/building services solutions), M&E Contracting knowledge would be an advantage

Producing design documents, specifications, Customer presentations and supporting material

Cost schedule development and production

Awareness of Health & Safety regulations/requirements, construction industry processes and contract documentation

Bid management

Hitting Deadlines

Working under pressure

WIH, Resource and Capability Planning Management

Experienced at working with Contractors and understanding of all associated design processes and documentation requirements in the Post Order arena

Fire Suppression, Fire and/or security technical standards (system design codes along with industry relevant standards), knowledge from within the Sire & Security world

BAFSA, LPC, BAFE, FIA, UK&I, ROI Design Standards knowledge

Electrical wiring standards/requirements

PC literacy, including knowledge of Microsoft Office products.

CAD / 3-D modelling / design package awareness

Configure – price – quote tools and applications

Formal procurement and construction processes and systems

CRM management and use

Educated to A-level standard (or equivalent)

  Proffered:  

Specific training associated with technical standards, codes, or industry related programmes

Ideally some form of management / leadership training

Programme or Project Management Certification would be advantageous

Site experience, understanding installation management