• Great opportunity to shape and drive significant health sector outcomes through design
• Working in our Agile practice across multiple business units, teams and disciplines
• Competitive salary and 9% superannuation and flexible working on offer
• Role can be based in Wellington, Auckland, or Hamilton

With ACC, you'll be supporting people in Aotearoa to stay safe by minimising the incidence and impact of injury, as well as helping them recover from injury if an accident does happen. Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.

In our Health Services Strategy our health provider relationships are critical to us at ACC. Our Health Agile Release Train is where we are working closely with the health sector to improve client health outcomes.

About the role

We've got a great opportunity for a Design Lead who will be responsible for undertaking design activities whilst developing and managing whole of system design initiatives, enabling the successful delivery and implementation of ACC's Health Services Strategy, with a particular focus on improving outcomes for Māori.

Working closely with the Design team, your initial role is to jump in and lead with customer centred design of new and updated services with our partners in our Agile Release Train. Alongside this hands-on role, you will also develop, document and implement a design approach which will continue to support the design needs of our Health Agile Release Train, enabling the initiatives under the ACC Health Services Strategy.

Your knowledge of mātauranga, te ao Māori measurement, conceptual and outcomes frameworks to plan, develop, and/or continuously improve whānau centred programmes and approaches will be critical to the success of designing improved Māori Health Services.

Through a te ao Māori lens you will bring to life services designed to address the Māori health challenges, utilising your analysis and stakeholder skills.

Key responsibilities will include the following:

• Leading the design of customer centred services that meet the need of all New Zealanders with particular focus on Māori and pacifika population needs
• Lead the design of services with a focus on improving access and outcomes with particular focus on Māori and Pacifika.
• Identify and remove barriers by designing equitable solutions that improve outcomes for all new Zealanders
• Scoping design initiatives and lead a variety of disciplines through design thinking to support the design with strong focus on delivery
• Implementing and refining a design approach we can apply across our Health Services Strategy
• Integrate best practise, insights and experiences through a participatory design approach

Ensure alignment of design across ACC to the ACC Health Services Strategy

• Lead participatory design including facilitating workshops with health sector,ACC business units clients and whānau. Lead collaborative, inclusive and participatory actives with a wide range of Internal and external stakeholder.
• Take a whole of system evidence-based approach to design.

You will come from a health service design/service integration background however we welcome applicants from other disciplines and industries who have relevant design experience. To be successful in this role you will have experience of whānau-centred approaches, programmes and delivery, knowledge of Te Ao Māori measurement, conceptual and outcome frameworks underpinned hapū, iwi and Māori entity interests and aspirations is desirable. Having the ability to interact and influence diverse stakeholders will be second nature from time spent working within the health sector or relevant industry.

An attractive salary from $111k to $131k depending on experience, plus 9% super is on offer, along with an opportunity to grow and develop your career in one of New Zealand's leading government agencies.

Working at ACC

We know that a diverse and inclusive team helps us meet the needs of our customers, it is important to us that people are free to be themselves at work.

Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.
• Development opportunities in te reo Māori me ngā tikanga.

To view the position description please click here.

Applications will run through to Wednesday, 2 February 2022.

Please ensure you attach your cover letter telling us why you would be a great fit and what strengths you would bring to the role.

Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application, or if you have any questions about the role please email Nadine.odonnell@acc.co.nz