Delivery Services Manager, Harrords

Delivery Services Manager, Harrords

Job Overview

Location
London, England
Job Type
Full Time Job
Job ID
395
Date Posted
1 year ago
Recruiter
Anna Roten
Job Views
233

Job Description

Our Knightsbridge Distribution team is looking for an excellent Delivery Services Manager. You will make sure all store deliveries including VIP orders are 100%QC’d and are being dispatched within our agreed SLA’s and any resolve issues with our internal and external customers with care and attention. The Delivery Services Manager is also responsible for promoting Harrods sustainability goals to ensure we become environmentally friendly in our operation and to help Harrods achieve its sustainability goals.

About us

Behind the world’s best-known luxury retail brand is an impressive dispatch area. This delivers our promise to bring customers a remarkable, memorable experience. It combines the latest in facilities and Health & Safety with a warm, welcoming team. With your eye for detail and efficient approach, you’ll feel instantly at home.

About you

You will have experience of working in the Distribution industry and be able to use online systems daily. You will be accustomed to maintaining a clean and safe work environment and self-motivated by a fast-paced role. You will be responsible for all service reports within our Intelligent Shipper delivery database and managing all delivery failures with our third-party suppliers. You will be able to hit deadlines and complete all the administrative functions within the specified timeframes. Having a background in using Intelligent Shipper Delivery Systems would be advantageous. You should be able to work flexible hours and days and demonstrate the ability to adapt to the changing demands of the role. Management and strong organisational skills are essential.

With a Management background in Distribution, our expectations, standards and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. This is a fast-paced environment, and you’ll need:

•            A confident, composed approach.

•            Strong communication skills.

•            Attention to detail.

•            Team building skills.

•            Adapt to change and keep calm under pressure.

•            Reliable, self-motivated and customer focused.

Our promise to you

Help us make the impossible possible for our customers and, we’ll do something remarkable for you. As well as offering a friendly, secure place to work, we’ll help you build your career. Not only will you get ongoing support, but we will also help to build a future for you within Harrods.  

On top of this, you will receive a great set of benefits. These include a subsidised canteen, cross functional training, apprenticeships, a range of high-street discounts and 22 days’ holiday per year.

Uniquely you

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram.

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