Delivered Hospitality Manager
Are you an experienced Hospitality manager (ideally with education catering experience) looking for a new and challenging role?
Are you keen to work for a Company which gives you great scope for training and career development?
If so, look no further...
We are looking for a talented and enthusiastic Hospitality Manager to support the delivery and development of this University Catering site
To organise and manage the day-to-day operation, delivering of food and beverages across Hospitality delivered catering service; staff, conference delegates and guests across the University, as articulated by information from the Conference Office and/or instructed by the Hospitality Manager. To be part of the Catering Services management team and to generally assist in the smooth running of the Catering Services Department The post will involve regular attendance outside normal working hours (evenings, weekends) and requires the post holder to be able to manage their own time, without supervision, to support the achievements of the department's goals

• Overall responsibility for the day-to-day management and logistical planning of the Delivered Hospitality Catering service and participating in the catering operation as a whole and as part of the catering management team
• To work closely with Kitchen Manager and ensure cohesive approach to the delivery of Hospitality Catering across the University.
• Assist and cover in the kitchen at peak times or during periods of absence.
• Establishing jointly with the Hospitality Manager and Head of Catering and Foodservice local standards of work, including work practices, food service presentation, labelling and packaging, service levels and ensuring these standards are met
• Participating in the planning of Delivered Hospitality menus with the Senior Head Chef providing customer feedback and recommendations to introduce new ideas, products and services to enhance the customer experience. Ensuring production and service to the highest possible standard within a given budget
• In conjunction with Hospitality Manager undertake promotional activities to increase sales and relationships with customers ensuring effective communications to enhance sales and reputation - Review and actively seek customer feedback, responding to feedback where necessary and make recommendations to Hospitality Manager and Head of Catering and Foodservice for improvements and development
• Organising and supervising delivered hospitality drivers and staff and ensuring that the required standards of delivery and presentation of food, cleanliness, hygiene, safety and maintenance are met and maintained, ensuring deliveries are in line with the orders placed and the time requested
• Liaising with the Conference Office with regards to any menu changes, supplemented items, delivery issues or queries for any delivered hospitality order. Ensuring a positive working relationship between this role and the conference office is established and maintained