Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

BT Local Business is a key channel within SME and Enterprise overall, delivering £500m of sales contract value to BT each year. The role is critical to Enterprise’s 5,4,3,2,1 plan delivery, as Ethernet is the highest value stream in the channel and represents over £240m of this. This pivotal role is supporting, helping, coaching & ultimately driving the growth in sales of BTNet with your territory and your BT Local Business partners.

You'll have the following responsibilities

Achieves 100% or more of product set target aligned to territory using Winning Conversations sales methodology & thorough sales planning.

You lead the review, analysis and interpretation of sales trends across their applicable product pillars for ensuring the delivery of sales and commercial KPIs. You set up and implement the commercial levers that will drive and optimise these KPIs to maximise sales performance and take corrective actions.

Maintain a high awareness and knowledge of the SME market, including industry, competitors and telecoms and internal activities (and guide others to do the same) to ensure that all business opportunities are identified, considered and implemented appropriately contributing to the wider Field Sales Strategy.

Stakeholder management & coaching capability including: -

Customer – including C-level, varying customer size.

BTLB – MD’s, sales teams, field sales, desk ops.

BT – PSM, Specialist peers, Trading, Commercial, Customer Service & Order Management, Propositions, Product, Marketing.

Technical knowledge on specific products & services.

Be an exemplar for BT system usage and drive the right behaviours of SF.com usage within BTLBs.

You'll have the following skills & experience

Give specialised advice: Offers expert advice on subject expertise building rapport with stakeholders as a trusted advisor.

Be creative: Is curious about the organisation and seeks out challenging situations for themselves and others.  Captures ideas for new ways of working.

Hold others to account: Understands expectations and processes for ethics and values in BT. Manages their virtual team in line with those standards, challenging poor behaviours.

Technical Expertise:

IP and Networking sales skills - understand the market and key drivers from customers to change providers.

Business acumen - Knowledgeable in business strategy and the drivers of organisational performance, commercial acumen and financial literacy (e.g. business KPIs, customer ROI, business cases).

Planning & organisation - coordinate the sales specialists with the LB to create new and maximise existing opportunities within the LB territory.

Team working - work closely with Trading and Finance teams on key deals that require special pricing (War Room) to secure revenue for BT.

Collaboration skills - collaborate with Propositions & Product teams to provide win/loss feedback to ensure our products are developed to optimise market opportunity.

Travel requirements

Daily travel to customer and BT Local Business locations.

Benefits

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

Competitive salary and on-target bonus plan

World-class training and development opportunities

25 days’ annual leave (not including bank holidays)

Discounted broadband, mobile and TV packages

Car allowance (dependent on your role)

Share option and pension scheme programmes

Automatic enrolment into our ‘Sales as Profession’ community

Flexible benefits to fit around you

About BT

We have around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall, we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.

Our Wholesale business helps communications providers (CPs) and other organisations provide fixed or mobile phone services. Our ventures provide mass-market services like directory enquiries and payphones, and enterprise services including Fleet Solutions and BT Redcare. We also offer specialist enterprise services to our Internet of Things customers.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!