What will I deliver?

• Ensure data within Finance Systems is complete and accurate
• Provide MI on the data differences identified to Senior Management and appropriate committees
• Provide support and advice to the Finance teams, their customers & stakeholders and internal and external audit teams
• Be the subject matter expert for the Finance & Actuarial Teams in respect of TLM/Blackline Accreditation for Premium and Claims Payments
• Lead the delivery of the Claims Data Completeness process by providing support to ensure the reports are delivered accurately and on a timely basis, ensuring differences are kept within risk appetite and investigating and arranging the fix of identified issues
• Key contact for Claims Business Partners
• Ensure business Partners are kept aware of data issues that have a direct effect on them
• Support UKIM and help to prioritise and support operational improvements identified and raised as JIRAs
• Handle the correction of issues as being paid, but not having reached the claim system or FDH. These issues will be highlighted in the UCF and Qlik reports
• Manage the resolution of issues identified in the Accreditation processes of TLM/Blackline
• Will need to utilise learning agility to adapt and/or develop current skills / knowledge / experience

What will I bring?

• Proven record of delivering process efficiencies and improvements in a dynamic environment
• Strong stakeholder/relationship & communication skills
• Influencing & negotiating skills
• Strong claims process knowledge
• Delivery of cross site/team people & process change
• Customer focus & understanding the needs of our end customers
• Detailed knowledge of systems and finance data
• Experience, either in a finance function or environment where business analysis skills are demonstrated including risk & control awareness
• Accountancy qualification desired but not essential if the individual has data and systems experience that can be demonstrated as transferrable and individual has willingness to learn

What will I get?

• Salary circa £30,000, depending on skills, experience and qualifications
• Generous defined contribution pension scheme
• Annual performance related bonus and pay review
• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days
• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)
• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.

The way we do this is important too, we’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability, and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Nicola Janneh a call on 07789 624461 or send an email to Nicola.Janneh@Aviva.com.

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.