Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

The role holder will be responsible for researching, validating, and registering devices reporting into SEIM tool, assuring the service provides value from a security perspective and methods for furthering the SOC’s ability to provide a consistent quality service. The holder is also responsible for driving client communication regarding the BT service both personally and within any teams they are allocated. 

Device Management Support of the SIEM Tool device health and provision of new devices into the network to on-board new customers to the SIEM, typically supporting ALR upgrades, standing up customer Sentries. Typically first responder to device alerts, providing initial diagnostics, and resolution

You'll have the following responsibilities

To assist with intelligence gathering, source device identification and registration, and validation of security log flows within a SIEM environment

To work with and support STM Threat Assessment Managers and Platform teams

To provide lead contribution to any problem investigation and RCA, as and when required

To utilize and adhere to the formal change management procedures in use by BT or by our customers

To develop and maintain key processes and documentation surrounding the updating and implementation of the components that comprises the Security Threat Monitoring service

Responsible for providing improvements, productivity gains, and cost efficiencies to the supported systems

Build and maintain operational relationship with key partners in either BT or our customer base

Develop and Maintain good relationships with our technical teams

Support the commissioning, upgrade and first look diagnostics for Devices supporting the Customer SIEM Installation

The role holder is expected to perform their duties in accordance with criteria set forth by the ISO 27001 program, as well as ensures that they take part in activities (regular meetings, security reviews, and training) that are mandated by ISO 27001 to ensure the BT Reston SOC is always in accordance with the program

You'll have the following skills & experience

Security Platform experience in Gigamon, Suricata, SIEM( Not vendor specific)

IT and Data Network Experience –e.g.  Working with Network devices and their logs, routing, switching etc.

Relevant Security Experience: familiarity with Admin, Author, Operator and Analyst role in SIEM

Hands-on SIEM experience: able to understand what it does, and the role of the devices in a typical SIEM installation

Certifications: Security or network administration (Network+, any of the Cisco or similar vendor certs) will be useful, but not necessarily required

Direct experience with anti-virus software, intrusion detection, firewalls and content filtering

Experience designing secure networks, systems and application architectures

Professional experience in a system administration role supporting multiple platforms and applications

Knowledge of risk assessment tools, technologies and methods

Knowledge of Security management, network and information security, people security and running of one or more services within a Security Operations Centre

Change management

Effective Communication, including verbal, report writing & presentations skills

Innovation and creativity

Problem solving

Analysis & interpretation of data into useful management information

Planning & execution

Experience planning, researching and developing security policies, standards and procedures

It would also be advantageous to have exposure to Sourcefire, Zscaler, McAfee, and some experience in shell scripting.

Benefits

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

Competitive salary 

World-class training and development opportunities

25 days’ annual leave (not including bank holidays)

Discounted broadband, mobile and TV packages

Share option and pension scheme programmes

Flexible benefits to fit around you

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!