Position Summary:

• To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.Client (Internal/External):Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partnersSpecific output or services:
• Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification)
• Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government

Job Key Contributions/Task:

• Data entry (open customers' files, validate information, credit and invoicing)
• Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required
• Identify customer profiles discrepancies
• Answer standard questions and requests from customers, drivers, customs and other offices
• Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents

Qualifications required

• 6 months to 2 years of experience
• High school degree
• Bilingualism required - intermediate level (in Quebec Only)
• Basic knowledge in Customs operations, laws and regulations, and other government departments
• Basic understanding of HS system
• Computer skills

UPS Supply Chain Solutions offers a competitive compensation package including:

• Defined Contribution Pension Plan
• Retirement Saving Plan
• Stock Purchase Plan
• Education Assistance Program
• Employee Assistance Program for you and your family
• 5+2 discretionary days per year + annual vacation days
• Variety of store discounts for our Upsers.
• Career development and progression opportunities across multiple business units and geographies

• Competitive Benefits coverage and premium paid partially by the employer which include:
• Life Insurance for you and your family
• Variety of specialists : Osteopath, Naturopath, Masseur, Acupuncturist, Speech Therapist, Dietician, Chiropractor, Physiotherapist, Podiatrist, Psychologist, Social Worker, etc.
• Emergency Travel Assistance for you and your family
• Medical services and supplies such as ambulance, hearing aids, orthopedic shoes, etc.
• Vision care including eyes exam, glasses or contacts
• Dental Services including orthodontics services
• Short Term and Long Term Disability benefits