At Bunnings, you’ll make an impact on the business and beyond.

At Bunnings, there’s so much going on behind the scenes that may come as a surprise. With millions of customer interactions occurring across our stores and online platforms, we’ve got so many opportunities to shape our trademark Bunnings experiences for our customers.

At Bunnings we believe home improvement should be accessible to everyone. When it comes to working with us, the same applies. Whether you've mastered D.I.Y. or not, you may just be able to find a role that's made for you.

In our support offices, we may not quite resemble our iconic green sheds, but working behind the scenes are a team of people that make our stores come to life.

To create a work environment where our team members feel like they belong, we do our best to nurture a supportive culture. Our trust in each other gives us confidence to make an impact in our roles and to our customers.  

Our team members are encouraged to lead their own way. Our teams are empowered and encouraged to be accountable for making an impact, no matter how big or small.

We are currently looking for Customer Support Team members to support with our online customer line. You will assist customers with the online order enquires and communicate with the stores where required.

You will be comfortable with working on the fly, and learning as you go. Ideally previous experience in a retail environment will be of advantage and working with online orders.

To be succesfull :

• A passion for customer service and a friendly helpful manner
• Attention for detail and care for follow up

• Time Management and available to work on a roster across 7 days

• Confident in working remotely using PC's, Microsoft Applications, Contact Centre Phone and email queuing systems

Retaining an inclusive, family feel while growing into one of Australia and New Zealand's largest and most widely recognised brands has come naturally to us and we'd love to welcome you to the family.

You’ll be part of a workplace where you’ll feel like you belong.

There’s so much on offer when you’re part of the team. Our flexible and informal work environment helps bring balance between work and home. Then there’s the fun stuff like team discount at Bunnings and other Wesfarmers brands, incentives, discounts from corporate partners (such as private health insurance) and cost price food and drinks at the Bunnings café. We also offer 12 weeks paid parental leave, regardless of gender, and you will have the opportunity to create a real difference in your community and environment. Join us and experience Bunnings from the other side of the counter.

Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.