We have a kaitiaki role across the Ministry – protecting and looking after our organisation so we have great people, processes and technology. As part of the Office Services team, we are the ones who provide the support services to all Ministry staff and the public.

Te whainga poto o tÄ“nei tÅ«ranga – What is the purpose of this position? 

The Customer Support Officer is responsible for providing a professional, knowledgeable, customer focused support services to all Ministry staff and the public.  The role is an important customer facing position requiring a high degree of customer service and flexibility to develop and maintain a competent and professional face of the Ministry to both internal and external customers. We are looking for one permanent full time and one fixed term Customer Service professional.  

 Ngā PÅ«kenga me ngā Wheako – Skills & Experience: 

To be successful in this role you will be able to demonstrate skills and experience in the following areas:

• Exceptional time management skills
• Mature outlook and welcoming personality
• Good decision maker but not shy to seek help and ask questions
• Happy to work independently but also as part of a wider team
• Tech savvy and ability to learn new computer programmes and processes quickly