Dialog Business Services (Pvt) Ltd (DBS) is a fully owned subsidiary of Dialog Axiata PLC, Sri Lanka's premier connectivity provider. DBS manages Dialog's customer contact management operations across its mobile, fixed line, pay television and broadband businesses. The Company is COPC certified and is the first and largest Captive Voice Customer Interaction Centre in Sri Lanka. DBS also became the first captive Customer Interaction Centre within the BPM industry to be certified as a 'Great, Workplace' whilst also being recognized as one of the '10 Best Workplaces for Women in Sri Lanka - 2021 by Great Place to Work - Sri Lanka
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