Customer Service

Job Overview

Location
Colombo, Western
Job Type
Full Time Job
Job ID
28193
Date Posted
8 months ago
Recruiter
Nethuva
Job Views
29

Job Description

Dialog Business Services (Pvt) Ltd (DBS) is a fully owned subsidiary of Dialog Axiata PLC, Sri Lanka's premier connectivity provider. DBS manages Dialog's customer contact management operations across its mobile, fixed line, pay television and broadband businesses. The Company is COPC certified and is the first and largest Captive Voice Customer Interaction Centre in Sri Lanka. DBS also became the first captive Customer Interaction Centre within the BPM industry to be certified as a 'Great, Workplace' whilst also being recognized as one of the '10 Best Workplaces for Women in Sri Lanka - 2021 by Great Place to Work - Sri Lanka


What we need from you 

  • Total flexibility to work 5.5 days per week, across Monday to Sunday 
  • Excellent communication skills, Bilingual and trilingual skills is an advantage
  • Successful completion of GCE O/L with a minimum "C" pass for Mathematics and English 
  • Travelling distance within 21 km from below given address
  • Ability and flexibility to WFH or WFO as required 
  • Age between 18-30


What is in it for you? 

  • Attractive reward and recognition scheme 
  • A continuous learning experience with access to learning & development 
  • Excellent Career progression opportunities 
  • IT Equipment to help work from home

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