Company Description

Why TSA?

TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.

We’re a purpose driven business and our mission is clear. We endeavor to create experiences that people love, by revolutionizing the way they connect and communicate with brands.

HCF is Australia's largest not-for-profit award winning health fund. Their members-first philosophy is simple – be there for their customers when they need them and go out of their way to make the HCF experience a good one!

Job Description

What will you do?

When you walk through our doors, you join a team of passionate people striving to help customers with their health claims through HCF. You will answer calls from customers and navigate solutions for them based on their needs.

You will work a rotating roster, Monday - Friday between 7:45am - 7pm (you will work for 7.6 hours per day)

This role will commence on Friday 1st April 2022 remotely from your home office. We will set you up with the technology you need to perform your role.

Additional Information

Are you ready?

To be successful in this role you do not need call centre experience - we will teach you everything you need to know! What you do need is a genuine passion and care for the customer as well as:

- Live within an hour from our Burwood office

- A can-do attitude

- Energetic

- Proactive

- Motivated

- Ready to learn new skills

- Target driven

- Open Minded

- Empathetic

What’s Next?

We cannot wait to hear from you – this is your opportunity to develop and grow in a stable, full time position. Submit your resume today and begin your new career with TSA!

To ensure the highest standards of safety for our employees working in office, applicants must have received two doses of a recognised COVID-19 vaccine by day of commencement.