At BIGW, a job is never just a job.

It’s the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a desire to make a real difference for families and you’re looking for a place to develop, you could be who we’re looking for.

Customer Service Team Member

BIG W are seeking a motivated, enthusiastic and energetic person to join our Team. Key responsibilities include:

Actively sharing your passion for customer service, whether it be helping customers find products, setting up departments so they are simple to shop, or giving customers a quick and easy checkout experience. 

Being available, friendly and helpful, ensuring all customers receive a positive experience.

Working cooperatively and end to end in a team environment

Abiding by company policies and procedures in relation to Occupational Health and Safety (OH&S) to ensure a safe working environment for customers, staff and contractors

When you will be needed

Tuesday Daytime (6am - 4pm), Wednesday Daytime (6am - 4pm) and Thursday Daytime (6am - 4pm) .

What do we look for at BIGW. 

The right attitude is everything....

Customer first mentality and comfortable communicating with customers and staff

Love of teamwork and growing with others

Flexible and adaptable to change

Genuine passion for apparel and general merchandise.

Willing to work, reliable and available to work a flexible roster which may include evenings and late nights across the 7 days of the week 

Joining the Group

Woolworths Group has announced it will be requiring Australian team members to be fully vaccinated against COVID-19 (subject to medical and religious exemptions).

As part of the wider Woolworths Group, we care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference. 

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn #LI #work180

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. BIG W is not responsible for any fees related to unsolicited resumes.