An excellent opportunity has arisen for an experienced customer service administrator to join a busy team located in Panmure.  Starting asap this role will keep you busy for the next 2-4 weeks.  Working for a fast growing online shopping organisation this role is exciting and ever changing.  You will be part of a busy and supportive team and as they are growing there could be opportunities to grow within the organisation.  

• Taking inbound calls including orders, queries and complaints
• Upselling products when taking sales calls
• Ensuring all calls are answered quickly and each customer’s query is answered
• Data Entry entering in all orders
• Fielding email queries and orders in a timely manner
• Liaising with the warehouse and dispatch to ensure orders are sent out when required
• Other administration support

To be considered you will have:

• Excellent communication skills and a can-do attitude
• Intermediate to advanced MS office experience and the ability to pick up new systems
• Previous customer service experience working within a busy environment
• Excellent attention to detail
• Flexibility to take on a variety of tasks as required
• The ability to work well with others and on your own

If this sounds like you apply now to be considered.