Job Description

We have a amazing opportunity for a recent graduate to join an exciting scale-up tech business within the energy supply sector - one that's at the forefront of changing the landscape of the energy industry across the world. We already have 2 million customers in the UK and has recently expanded to the US, Germany & Japan. We landed in NZ this year and are looking to rapidly expand the team and build on the culture and success that we've had in the UK.

As a founding member of the new NZ team, you'll...

• Talk to our customers over the phone or via email from all tentacles of our business across the world. You'll engage with industry stakeholders and help to drive a global change to make renewable energy more accessible to all.
• Set up our NZ operations so you'll be at the heart of everything we do - working with customers and keeping customer's interests at the centre of every decision we make.
• Delivering end to end customer service. Gone are the days of customers getting stuck in a never-ending loop of being transferred between departments. You'll be fully trained in all aspects and be an expert in no time.

What we're looking for in our next superstars:

• A wealth of customer service experience and customer focused!
• Open minded and approachable individuals who are big team players.
• Strong organisational skills and be able to prioritise workloads.
• Innovative and creative in ideas we are new to NZ and looking to make improvements all the time.

Working for us is very much about the culture and success of our people; we won best UK company to work for in 2019! Our offices are stocked with fruit, breakfast, coffee, and soft drinks and, as a new team you will be integral in creating a fantastic and thriving work environment.

If this opportunity sounds like you and you have a genuine passion for what we're doing then we'd love to hear from you. We're moving very quickly to hire our new team so don't delay and apply now!

Due to current border restrictions, you must be currently residing in NZ as a resident or holding a current visa.

If your initial application is successful, here's what to expect:

• A screening call by our team. 
• A numerical & verbal test
• A discovery day. This includes a group task with other candidates & a short interview (for us to determine whether you're the right fit for us and we're right for you)

We aim to get in touch within 3 weeks of applying. If you don’t hear from us within this timeframe, please check your junk folder as it might be sitting in there