Description

Are you looking for work via Robert Half? You might be interested in this Customer Service Representative position in a dynamic, rapidly changing company. Customer Service Representatives who love building solid customer relationships will be interested in this position if they are articulate and highly skilled.

 Your responsibilities in this role

- Receive and send written business correspondence

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

- Manage incoming telephone calls

- Give exceptional customer service in a timely fashion

- Process customer orders in Salesforce and follow up on customer queries

- Work closely with production on status of orders

Requirements

What you bring with you 

- 3+ years of past relevant experience

- Excellent oral and written communications skills

- Proven experience going the extra mile to solve complex customer inquiries via extensive research

- Customer service and office administrative skills

- Positive attitude and an engaging businesslike approach

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Strong proficiency in Excel and other Microsoft Program skills required

- Knowledge of Accounts Receivable is an asset