Description

Robert Half has an excellent career opportunity for an articulate, highly skilled Customer Service Representative within a growing banking company. Do you love building solid customer relationships? Then this position may be for you. This is a long-term remote temporary/contract opportunity which starts mid-February!

Responsibilities

·      Receiving and placing telephone calls

·      Provides accurate, friendly customer service in a timely fashion

·      Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.

·      Resolving customer complaints, managing database records, drafting status reports on customer service issues.

·      Adheres to security policies and maintains confidentiality of records and client information

·      Entering customer information into company database

Requirements

 Skills/Qualifications

·      Excellent verbal, written, and social communication skills

·      Ability to interact effectively with internal and external partners and clients/customers

·      Advanced Microsoft Office and Excel skills

·      Ability to navigate multiple computer systems, applications, and utilize search tools to find information

·      Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Apply today!

To be considered for this contract role, click the “Apply Now!” link or by using the Robert Half mobile app. Download it on the App Store or get it on Google Play today! 

Robert Half would like to thank all applicants for their expressed interest however, only those candidates identified for interview will be contacted.

Job Reference : 05150-0012144951

Specialization : Administrative & Customer Support

Questions?

Call us at our branch office at604.595.3965