We are on the lookout for experienced Customer Service Representative for a permanent role, based in Wellington Central. This is an excellent opportunity to join a fun, social, hardworking and passionate group of individuals who like to provide an excellent service to their client base.

About the role

• The hours are between 7.30 - 5.00pm working Monday to Friday.
• Answer all incoming calls in a timely manner to achieve first call resolution
• Check and confirm customer information is correct and up to date
• Provide clear information and instructions to all customers
• Respect and adhere to customer confidentiality
• Liaise with external providers
• Manage applications as required

About you

• Call Centre experience is desirable but we are open to a range of candidates who have proven customer service experience
• Accurate data entry
• Ability to remain calm under pressure
• Be a reliable candidate who is self motivated
• Microsoft Office knowledge is desirable
• If you have an interest or background knowledge in the medical field that is a bonus!

Highlights

• 5 weeks annual leave
• Insurance bonus included in package
• Excellent and clear progressional pathway
• Fun and hardworking team with supportive management
• Great location - enjoy being close to the Wellington train station and the hustle and bustle of the working city life