Customer Service Representative - Ocean

Customer Service Representative - Ocean

Customer Service Representative - Ocean

Job Overview

Location
Sydney, New South Wales
Job Type
Full Time Job
Job ID
79257
Date Posted
1 year ago
Recruiter
Willie Grace
Job Views
167

Job Description

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.

We are seeking a highly engaging Customer Service Representative to join our Ocean Freight team in Alexandria, NSW.

The successful candidate will support one of our major customers operating in the Aerospace industry. You will be a true customer service superstar who puts the customers at the heart of all you do.

Key Responsibilities:

  • Resolve customer issues and queries
  • Build strong relationships with our customers
  • Coordinate customer shipments and monitor until destination delivery
  • Ensure all stakeholders are kept up to date
  • Maintain the customers processes and daily requirements

Competencies and Skills required:

  • Previous customer service experience within freight forwarding
  • Outstanding customer service skills and ability to build and maintain genuine relationships
  • Knowledge of air and sea operations (both import & export)
  • Strong relationship management and influencing skills
  • Excellent written and verbal communication skills
  • Self motivated and results driven
  • Flexible and resilient

Requirements

Requirements

Benefits

Benefits

Computers and Electronics, Novated Leasing

Our offer

Our offer

Contact

Contact

To be considered for this position you must have valid rights to work and live in Australia

Job Details

Job Details

Position

Customer Service Representative - Ocean ID

202202230025 Company

Schenker Australia PTY. LTD City

Sydney, New South Wales Created

Feb 23, 2022

Job Details Position

Customer Service Representative - Ocean ID

202202230025 Company

Schenker Australia PTY. LTD City

Sydney, New South Wales Created

Feb 23, 2022

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Job ID: 79257

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