At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.

We are seeking a highly engaging Customer Service Representative to join our Ocean Freight team in Alexandria, NSW.

The successful candidate will support one of our major customers operating in the Aerospace industry. You will be a true customer service superstar who puts the customers at the heart of all you do.

Key Responsibilities:

• Resolve customer issues and queries
• Build strong relationships with our customers
• Coordinate customer shipments and monitor until destination delivery
• Ensure all stakeholders are kept up to date
• Maintain the customers processes and daily requirements

Competencies and Skills required:

• Previous customer service experience within freight forwarding
• Outstanding customer service skills and ability to build and maintain genuine relationships
• Knowledge of air and sea operations (both import & export)
• Strong relationship management and influencing skills
• Excellent written and verbal communication skills
• Self motivated and results driven
• Flexible and resilient

Requirements

Requirements

Benefits

Benefits

Computers and Electronics, Novated Leasing

Our offer

Our offer

Contact

Contact

To be considered for this position you must have valid rights to work and live in Australia

Job Details

Job Details

Position

Customer Service Representative - Ocean ID

202202230025 Company

Schenker Australia PTY. LTD City

Sydney, New South Wales Created

Feb 23, 2022

Job Details Position

Customer Service Representative - Ocean ID

202202230025 Company

Schenker Australia PTY. LTD City

Sydney, New South Wales Created

Feb 23, 2022

Consent to use Cookies and collect data

We use first party cookies and similar technologies to ensure that you get the best possible experience on our website. Cookies provide us with statistics to adjust and optimize the setting and content of this website to your interests and to place relevant advertisement by using first and third parties, too. By clicking "Allow all Cookies" you accept the processing of your data and its transfer to first and third parties. By clicking "Reject Tracking" you will only accept the necessary cookies for the operation of this website.

You can find more details regarding the use and purpose of cookies, including first and third-party cookies, in our cookie settings. You can reject the use of cookies and other technologies and withdraw your consent any time with future effect by deactivating the respective code category in the cookie settings. You can find more information regarding these settings and the processing of your data in our .

• Cookies settings
• Reject tracking
• Allow all cookies

Cookies and tracking scripts

We want to give you the opportunity to make an informed decision for or against the use of cookies, which are not mandatory for the technical functions of the website. Cookies are small text files in which personal data can be stored.

Our privacy policy is intended to ensure that you are fully aware of the collection and processing of data, including through the use of cookies through our sites, and that you can make a decision that is appropriately informed. However you can change your cookie settings at any time.

Please find further information within our data

Strictly necessary Cookies These cookies are necessary for the operation of this website and cannot be denied, because otherwise this website would not work properly. These cookies enable to move around the website and its features, such as setting your privacy preferences, logging in or filling in forms. Without these cookies, services requested through usage of our website cannot be properly provided.

Statistical Cookies Statistical cookies make our website easier to use. These cookies remember choices you make, e.g. the selected language or the region you are in. Performance Cookies allow us to collect information about your use of this website. They provide us with statistics, e.g. which pages were visited mostly and how visitors navigate through our website. These cookies help us to improve the user friendliness of this website.

Marketing Cookies Marketing cookies and other technologies to provide you with ads that are relevant to you and your interests on other websites. We use cookies and technologies of third parties that process personal data on our behalf. We have selected and contracted our partners carefully. If you do not allow these cookies you will not receive our targeted advertisements.