Working out of our Canadian headquarters in the West-Island of Montreal, are looking for our next Customer Service Representative. You will be responsible for making sure the movement of freight across North America, or even across the globe, is coordinated and executed successfully according to our customers’ needs.

Your work will support our extensive Operations team and you will communicate thoroughly with other team members and Traffic Tech personnel. This position is a great opportunity to set foot within the extensive logistics’ field.

CUSTOMER SERVICE REPRESENTATIVE

What the Job Entails:

• Creating and maintaining Strong Vendor Relationships
• Negotiating with Shippers and Carriers
• Shipment tracking – monitor pickup and delivery
• Preparing required shipping documentation
• Effective and professional communication with clients and carriers
• Minor Accounting Functions and data entry

What We Are Looking For:

• Customer service experience
• Minimum High School Diploma - Great opportunity for recent graduates!
• Written and verbal fluency in French/English
• Well-organized self-starters with excellent interpersonal skills who enjoy a dynamic, fast-paced environment
• Possess professional phone mannerisms
• Outgoing personality; high energy; flexible
• Great attitude and desire to work hard while having fun!

What We Offer:

• Robust industry with training and mentorship
• Compensation package that include Medical and Dental benefits
• Life Insurance/AD&D Insurance
• Long-term/Short-term disability
• Personal and Volunteer time off
• Dynamic environment and ‘can-do’ culture

This is a full-time permanent position from Monday to Friday. Hybrid option available.

Traffic Tech remains compliant with all federal and provincial COVID guidelines.

Technical requirements

After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.

Preferred dress code

Casual (come as you are, but please be presentable)