Customer Service Representative - Glen Innes

Customer Service Representative - Glen Innes

Customer Service Representative - Glen Innes

Job Overview

Location
Auckland, Auckland
Job Type
Full Time Job
Job ID
87314
Date Posted
1 year ago
Recruiter
Thomas Sarah
Job Views
124

Job Description

  • Full Time Perm, Mon to Fri regulars hours, Alternate Sat mornings
  • Training and career opportunities
  • Competitive salary

Bapcor Limited is Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions. Our New Zealand businesses operate across Trade, Service and Specialist Wholesale and include BNT, Autolign, Truck and Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors. Bapcor Automotive has over 600 team members in New Zealand.

At Bapcor, we live by Our Values of:

  • We give a damn
  • We are in it together
  • We get it done
  • We do the right thing

The opportunity:

We have a great opportunity for a Customer Service Representative at our high performing and growing BNT Glen Innes store. You will share your passion and knowledge for cars with our loyal and growing customer base and in turn, we will help you develop that car knowledge into expert customer service skills! The responsibilities includes:

  • Responding professionally and efficiently to customer and inter-branch queries, providing effective service to both.
  • Receiving and processing all customer orders accurately and efficiently, ensuring delivery expectations are met or exceeded.
  • Actively working to generate additional sales by maximising opportunities to upsell.
  • Reporting stock discrepancies to management.
  • Receipting inwards goods accurately and efficiently.
  • Placing orders with vendors.

About You:

You are passionate about customer service bringing a positive attitude and an ability to learn on the job.

You will also have:

  • Customer service experience, preferably in a product related sales environment.
  • Proven experience understanding business products and industries coupled with the ability to deal with clients at all levels and translate client's needs into a complete solution.
  • A friendly an approachable demeanor, resulting from outstanding interpersonal skills.
  • Excellent written and verbal communication skills.
  • The ability to work individually and as part of a team.
  • Experience working within the automotive industry will be highly regarded.
  • Flexibility to work alternate Saturday mornings
  • A full clean New Zealand drivers License

Job ID: 87314

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