Tasks

• Access and process information
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Perform general office duties
• Receive and log complaints

Computer and Technology Knowledge

• Internet
• MS Excel
• MS Outlook
• MS Word

Work Conditions and Physical Capabilities

• Attention to detail
• Fast-paced environment
• Repetitive tasks
• Tight deadlines
• Work under pressure
• Personal Suitability
• Punctuality
• Client focus
• Effective interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Workplace information

• Remote work available
• Screening questions
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits
• Long term benefits
• Group insurance benefits
• Life insurance

Other benefits

• Other benefits
• Free parking available
• Learning/training paid by employer