We have an opportunity for excellent Customer Service Officers to join Inland Revenue on a permanent basis. As a customer-centric organisation, Inland Revenue has the goal to give customers the best possible experience and to ensure they are delivering the right advice and information at the right time.

Inland Revenue is an essential part of the fabric of New Zealand who collects most of the revenue that our government needs to fund and administer the significant social and economic policy programmes that provide support and care for the people of this country.

• Permanent on-going essential role

• Different shift patterns available to suit all lifestyles

• Career progression and development encouraged

• Supportive and inclusive team environment

• Excellent and well-mapped out training programme

• Secure your new role with a June and July 2022 start date

The role of a customer service officer is a busy one and each day you will play a critical role in delivering timely, accurate and professional service to Inland Revenue customers. We're looking for talented people that are passionate about the service they provide, who crave constant learning and are committed to what they do. You will connect with customers via a range of channels including inbound and outbound calls and e-mail.

In return for your hard work, you will be rewarded with a supportive work environment, excellent structured training with great opportunities for career development and progression. This is a great opportunity that allows you to play a real part within a trusted, reliable, secure, and essential Government organisation that values their people and provides a service to all New Zealanders.