Who we are | Ko wai matou

Geneva Healthcare is a specialist healthcare services and staffing company. Our company culture is based around our core values: Care, Passion, Aspiration, Leadership and Health which is crucial to our overall success. We offer our employees real career opportunities with great training and progression pathways!

Our Homecare Group assists to facilitate and provide in-home care and support for people nationwide, including those living with illness, disability, recovering from accidents and the elderly.

Why Us | He aha ai matou?

• Subsidised health insurance
• Free parking
• Vending Machine for those sweet or savoury cravings
• A knowledgeable, highly experienced, fun team
• An international and diverse work atmosphere
• A supportive orientation and training programme with career opportunities
• Viaduct Location - with panoramic ocean views and easy access to public transport!

About the role | He korero whakamarama mo tenei turanga

We're a busy team of Coordinators that strive to ensure our clients are provided with the support they need to live at home as safely and independently as possible. Bring you passion for providing top quality service to our clients and help make a meaningful difference in their lives! As an After Hours Coordinator you will be confident in answering high volumes of phone-based inquiries from our clients and support workers.

As a rostering wiz, you will also be driven to find relief support workers to visit our clients making sure they all receive the support they need in the event a scheduled support worker is unavailable for work.

There are permanent part-time shifts available which are across a 7 day roster.

Note: there is some flexibility around the shifts.

What you will bring | Nga tohungatanga mo tenei turanga

• Experience working in a call centre environment role is preferred
• The ability to thrive under pressure while manage high volume calls and multi-task successfully
• Excellent communication skills and professional phone manner
• Proven customer service skills - a genuine interest for helping others
• Resilience to push through

If this sounds like you, we would love to hear from you NOW

You must also be a citizen or resident of New Zealand to apply

For more information on what we do, please visit https://www.genevahealth.com