Do you have what it takes to put customers at ease?

Do you have the skills to resolve issues at first contact?

Can you put the needs of the customer above all else?

If the answer is yes then we may have the position for you below!

Role - Customer Service Advisor

Location - Trinity Road, Halifax

Rate of pay - £10.60 per hour

Working hours: 35 hours per week between 11am and 9pm on a shift rotation Monday to Sunday.

Length of contract - minimum 6 months with a great opportunity to be extended

ROLE DESCRIPTION:

You will be key to Helping British Businesses Recover by supporting UK businesses within a responsible, sustainable and inclusive bank.

We ensure that colleagues are equipped to make the right decisions to support our business customers.

The role includes:

- Working in the Telephone Banking Division

- Dealing with a mixture of customer inbound and outbound calls

- Providing an exceptional level of customer service

SKILLS REQUIRED:

- Excellent communication skills

- Ability to engage empathetically with customers

- Confident using a computer

- Team work - looking to help colleagues around them.

- Adaptable and able to flex to changes

- Navigate around multiple computer systems

WHAT'S IN IT FOR YOU?

- Working as part of a diverse workforce that embraces individuality

- Being part of a team that helps Britain prosper

- Excellent training and on-going support

- Competitive rate of pay/pay progression

- Potential for extension to a permanent contract