What you will be doing?

• Managing inbound client interactions via Telephone, Email, and Web-Portal
• Maintaining databases to ensure accurate updates are captured, and deadlines are met
• Reacting to emergencies raised by the client and managing them through to completion
• Liaising with our supply chain to ensure timely attendance and completion of outstanding works

What qualities do you need?

• Previous experience in a customer service environment such as hospitality, retail, or contact centre settings
• Strong organisation skills and a high attention to detail
• Excellent verbal (telephone or face to face as training will be given) and written communication skills
• Previous experience using Microsoft Office
• The ability to work in a fast-paced environment, multitask and make effective decisions quickly
• The ability to work well as part of a team to achieve both personal and team targets

For more details please call 01908755858 or email: v.thakkarn@resourcinggroup.co.uk

Setsquare is committed to equality in the workplace and is an equal opportunity employer.

Setsquare is acting as an Employment Business in relation to this