Customer Service/Administrative Clerk

Customer Service/Administrative Clerk

Customer Service/Administrative Clerk

Job Overview

Location
Regina, Saskatchewan
Job Type
Full Time Job
Job ID
112435
Date Posted
1 year ago
Recruiter
George Melissa
Job Views
570

Job Description

The Ministry of Environment takes a team-based approach to protecting Saskatchewan’s environment for the wellbeing of the province, its people and its future. We use science-based solutions and environmental laws to help safeguard communities, and to protect our air, land, water and habitat. We are committed to high citizen and client satisfaction through workplace excellence, continuous improvement and innovation.

The Opportunity

The Saskatchewan Ministry of Environment has a permanent full-time position opening in the Corporate Services Division, Financial and Property Management Branch for Customer Service/Administrative Clerk.

This position is responsible for processing incoming and outgoing mail for the ministry. Duties include sorting and handling of letters, packages and boxes. In addition to the mail function this position will assist in answering the ministry payment line and process payments for customers and provide accurate and up to date information to customer questions regarding invoices and/or other inquiries. You will read, understand, memorize, and recall various pieces of information, such as codes, locations, etc. in order to sort and meter mail quickly and accurately. Daily mail logs are prepared and any mail with customer payments are tracked and documented. The position assists in the preparation of large scale routine and special mail outs that are printed and managed within the ministry. You will provide information on postal rates and regulations and arrange couriers as needed. You will be required to lift and carry mail bags, boxes, parcels and packages. You will be required to process Canada Post mail, internal interoffice mail, courier boxes and bags in a timely manner. The successful candidate must be able to lift and carry heavy articles, repeatedly on a daily basis. This position assists with branch filing, data entry and other administrative duties as assigned. You will be the main contact for records management in the branch. Ensuring files are boxed and recorded appropriately according to the records standards. Arranging couriers to take boxes for archiving or retrieving them.

Ideal Candidate

The successful candidate will be flexible to successfully adapt to changing work environments, processes, and workloads. He or she will also be creative and a team player to cooperatively discover and implement solutions to challenges that arise. Also, have the ability to provide excellent customer service. The knowledge, skills, and abilities required for this position are typically obtained by completion of a high school diploma and/or related experience. A certificate in Office Administration is preferred. Experience processing debit and credit card payments, familiarity with Microsoft Word and Excel in addition to general computer knowledge and/or Government software such as Midas and eCLMS is an asset.

What we offer:

  • Dynamic, challenging work for talented individuals
  • A competitive salary
  • Comprehensive benefits package including pension
  • Vacation, earned days off (EDO) and other types of leave (maternity/paternity/adoption, family/personal leave, sick leave)
  • Inclusive work environments
  • Advancement opportunities
  • Flexible work arrangements

Job ID: 112435

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