CUSTOMER ASSISTANT - PICK AND PACK

CUSTOMER ASSISTANT - PICK AND PACK

Job Overview

Location
Edinburgh, Scotland
Job Type
Part Time Job
Job ID
120606
Date Posted
1 year ago
Recruiter
Michael Dowl
Job Views
467

Job Description

About The Role

From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.
Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. 

We're recruiting for Customer Assistants as part of our Pick and Pack service. You'll work as part of our Home Delivery team picking customer orders that have come via our 3rd party providers. It's super speedy, but important that our customer assistants pick and pack to the highest of standards.

We have a range of different contracts/hours that we're recruiting for which will be discussed if your successful to interview. 

 

Reporting into the Home Delivery Manager you will also be responsible for:

  • Providing excellent service for customers by ensuring products select meet all the required criteria i.e. substitutes, date codes, product quality
  • Ensuring our products are pack correctly so the product reaches the customer in the best condition
  • Ensuring store based customer service standards are maintained
  • Communicating effectively with store colleagues to ensure product availability for all customers
  • Work with other colleagues and managers to deliver the company's plan
  • Follow written and verbal instructions 
  • Follow all cash and product handling policy and procedures
  • Comply with all policies and procedures in relation to restricted products
  • Ensure all policies, procedures and legal obligations are followed as specified by the company

About You

As well as being able to work at pace, our Home Delivery Customer Assistants also need:

  • To be able to care about customers and is always helpful 
  • To be a good team player
  • To be able to offer support to colleagues
  • Have enthusiasm and commitment to delivering the plan
  • Is able to work using own initiative 

In return for your hard work, we offer very competitive pay rates, 6 weeks holiday (including bank holidays) and many benefits including a discount card for you and 2 more for friends or family members giving you up to 15% off your shopping in Morrisons. We also offer Retirement Saver, Free Life Assurance and much more.

Job ID: 120606

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