G4S is the largest secure solutions company in the world and one of Britain’s top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and be integral to the effectiveness and success of G4S.

ROLE RESPONSIBILITY:

We currently have a number of opportunities for Couriers to join our team and be a part of our continued success. As a Courier you will be at the very heart of our operation. Your primary responsibility will be to drive a car-sized, easily manoeuvrable vehicle to collect and deliver small quantities of cash to and from our customers. You will complete daily work tasks within customer’s contractual agreements and discretely collect or deliver customer’s cash to and from their premises. Collected cash will then be carried back to your vehicle.  It’s a role that requires a B category Driving Licence plus you must have vigilance, concentration and common sense as well as the ability to build strong relationships with our customers. You will also need to work within the company procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which we operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers’ requirements are met with optimum efficiency.

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To safely drive a small vehicle on all roads including pedestrianised areas

Deal confidently and safely with situations that may arise on the pavement when carrying cash and valuables

Comply with UK Domestic Drivers hours legislation 

Collect and deliver cash (including bags of coin) to and from our small and medium sized customers and safely carry collected cash back to the vehicle.  Making one trip across the pavement at each customer.

To maintain a discrete professional profile when collecting the customer’s cash so as not to attract any undue attention

Follow our closely defined mandatory procedures at all times

Maintain a valid Cash and Valuables in Transit SIA licence (provided by the Company)

Be aware of the needs of  our small and medium sized customers and strive to meet them every time

Build strong customer relationships with the many customers you visit

To learn how to operate our track and trace hand-held computers

When appropriate take steps to protect both yourself and our customers’ cash

Maintain the highest standards of security to minimize the risk of theft

Proactively learn from the experience of others

Work with your colleagues in achieving objectives

THE IDEAL CANDIDATE:

Essential Criteria

Hold  a current full B class driving licence

Hold a driving licence with no more than 6 penalty points

Able to undergo and then apply personal protection training which educates you on how to protect both yourself and our customers’ cash

Ability to follow laid down instructions

Ability to work to deadlines

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Flexible and helpful

Focused on delivery of customer service

Checkable 10 year employment/unemployment/educational history

Must be able to communicate with customers and colleagues in English

Must be able to pass a personal credit check, identity check and criminal records check

Desirable Criteria

Previous experience in a driving role

Previous experience dealing with challenging members of the public

Effective communication skills at all levels

Basic IT competence

Able to work as part of a team player

Security conscious

Hold an SIA licence

This role will be subject to screening including but not limited to a criminal record check, credit check and 10 year background check. In addition, this role will be subject to a medical review which may include a medical assessment with an occupational health practitioner.