Blue Arrow Derby is proud to be working in partnership with UK's leading manufacturers of boilers, heat pumps & heating systems and they are looking to recruit Contracts Administrator to join their team on a 12-month Fixed Term Contract.

Please note once the successful candidate has been fully trained there is the possibility of hybrid working 2 days at home and 3 in the office.

Hours: Monday - Thursday 8:30 - 17:00 and Friday 8:30 - 15:30

Salary: Â£21,710

This role is within the Contracts team and will be responsible for processing contract support claims together with handling aspects of contract administration.

Duties will include:

• You will upload and process contract support claims in salesforce, investigate customer queries/complaints to resolution and build effective relationships with the sales team and customer base.
• Promote the use of the digital portal for claims submission and highlight potential

improvement areas within the department to management as well as assist other members of the Contracts Administration team when required.

• Follow up on outstanding claims to ensure prompt payment/resolution and maintain up to date digital claim filing.

About you:

• Previous administration experience in the same or similar role
• Good analytical thinking and interpersonal skills, be self-confident, well organised and an active team player.
• Problem solving skills and an analytical approach to solve problems and overcome barriers.
• The ability to perform well in a flexible department dealing with several tasks at once.
• Advanced IT skills, experience of Salesforce & SAP is preferable.
• Excellent written and verbal communication skills

Why should you apply?
You would be working for one of the best employers in the area awarded with Gold Investors in People! It is a global heating company based in Belper with great values and ethics. You can enjoy not only family friendly atmosphere and stability but also feel safe with all measures put in place due to Covid19.

* Hybrid working options (role dependant)
* Competitive bonus structure
* Subsidised private healthcare
* Flu vaccinations
* Eye tests
* Bike to work scheme
* Free on-site parking
* Electric charging stations for cars
* Subsidised restaurant
* Extensive training for all employees
* Company discounts
* Discounts on several online portal (technology, travel, local attractions)
* Summer festivals and Christmas parties
* International development programmes
* Generous pension scheme
* Wellbeing programme
* 33 days of holidays
* Uniform
* Monthly paid performance bonus