Booth Lifehouse based in Grimsby provides accommodation and support to homeless men and women, 24 hours a day, 7 days a week. We have an exciting opportunity that has arisen for a Concierge, who has great communication skills and an enthusiasm for working with vulnerable homeless people.

As our Concierge you will provide assistance with Housing Management functions in the Lifehouse and will be the first point of contact for everyone accessing our centre.

You will be responsible for managing a busy front office environment, including dealing with telephone and face to face enquires, engaging with our clients, staff and external visitors. You will work alongside all our staff to ensure that the service provides a welcoming environment for all.

In order to succeed in this role, you will be able to demonstrate:

• Experience of managing a busy front office environment
• An understanding of legislation relating to Health and Safety and safeguarding of service users and staff
• Experience of data entry including spreadsheet to support various functions
• Excellent customer service and people management skills

In order to complete your application please download and read the job profile attachment on the left.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement.