William Booth Centre provides supported accommodation for people aged 25 and over who would benefit from housing, health and wellbeing related advice and guidance.  We provide a 24 hour a day 7 day a week service and the successful candidate will work alongside other staff to ensure the service is safe and welcoming.

Key Responsibilities:

The role of Concierge is to provide assistance with Housing Management functions in our Lifehouse and will often be the first point of contact for everyone accessing our centre. This includes carrying out administrative, health & safety and domestic tasks.

The successful candidate(s) will be able to demonstrate:

• Experience of managing a busy front office environment including dealing with telephone and face to face enquiries, engaging with clients, staff and external visitors, logging incoming mail
• Experience of data entry including spreadsheets
• Excellent customer service and people management skills.
• Improve standards by demonstrating own initiative towards problem solving.
• Proficient in range of IT packages
• Commitment to continuous professional development.
• Show integrity and accountability and able to work within the Christian ethos of The Salvation Army
• Prepared to work alone
• Flexible approach to hours worked as required

In order to complete your application please download and read the  job profile.

(please note that once the job closes this will no longer be available to download)

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement.

Appointment subjectect to Satisfactory References, Proof of right to work in the UK and DBS check