WHAT’S IN IT FOR YOU?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our just now website at www.justnowcompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

JOB DETAILS

Status:  Full time and Part time opportunities

Schedule: Flexible-Includes weekends 28-40hrs per week

Wage:  $19.00/hr

Locations:  First Ontario Centre, Hamilton

Important Information:  Must have Smart Serve Certification

JOB SUMMARY

Now, if you were to come on board as a Supervisor, we’d ask you to do the following for us:

• Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all

• Help to oversee dining operations and supervise the wait staff, hostesses, food expediters, porters, and bartenders
• Lead, train, coach and mentor the team
• Answer guest inquiries and address concerns in a timely manner
• Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs

Think you have what it takes to be one of our Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Minimum two years’ work experience providing outstanding customer service in a world-class luxury brand and/or fine dining luxury level service knowledge and training
• Previous experience and demonstrated success with supervising associates in a food service environment, preferably fine dining
• Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness and courtesy
• Excellent interpersonal and communication skills with strong desire and ability to delight and accommodate guests
• Strong organizational skills with ability to work in high pressure situations and handle multiple tasks simultaneously
• Post-secondary education in a related field such as Hospitality, Culinary and or Tourism, in combination with a passion for the industry
• Smart Serve certification required
• Wine and/or Wine service education would be an asset