Department Overview

The Skills and Culture Hub enables the Bank to make the best use of data and analytics (D&A), systematically close D&A skills gaps and transform the Bank’s D&A culture, through upskilling, nurturing a supportive and collaborative culture and connecting users across the Bank to the services they need to achieve desired business outcomes.   

We design, implement, operate and continuously improve:

• learning solutions to build and enhance D&A skills across the Bank systematically closing identified D&A skills gap
• initiatives to improve the Bank’s ability to attract and retain the D&A skills we need
• communications and engagement initiatives to create awareness, understanding and improve adoption of D&A across the Bank
• initiatives to embed a supportive and collaborative D&A culture in the Bank that enables us to make the best use of data and analytics through adopting D&A services, tools and practices
• a ‘one-stop’ help channel for colleagues to access the D&A services they need to achieve desired business outcomes

Responsibilities:

1. Framework Definition Plan, co-ordinate and carry out activities in order to develop Skills and Culture framework.  
2. Assessment against the framework: Plan, co-ordinate and carry out activities in order to design and implement assessment. 
3. Gap analysis and establish baseline: Plan, co-ordinate and carry out activities in order to establish a process to conduct gap analysis against Skills and Culture framework.  
4. Measuring success - Plan, co-ordinate and carry out activities to:  

• Establish ways in which the success of initiatives, activities and interventions can be measured – eg. Internal business priorities and external good practice
• Ensure these measures are aligned and feed into the overall Programme benefits measurement framework together with a clear timeline for implementation

Role Requirements

Essential Criteria

• Experience of shaping and implementing skills and culture frameworks
• Good understanding of the Data and Analytics lifecycle, the different types of skills needed throughout the lifecycle and the elements of a ‘good’ D&A culture
• Strong stakeholder management skills with the ability to:
  • Identify, engage and demonstrate credibility with stakeholders and constructively challenge whilst maintaining good working relationships
  • listen to stakeholders and translate their requirements/feedback into the required outputs
  • build an understanding of the varying priorities across an organisation and how they apply to the piece of work
• Excellent organisational, workload management and coordination skills
• Clear, concise communication and reporting of scope and progress against plan