Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

To deliver best in class, highly accurate, quarterly and bi-annual planning and forecast execution for SME Trading across EE and BT. This role is responsible for collaborating with Channel, Marketing, Product and Trading teams in order to pull together and update the volume and value plan that delivers the revenue and profit over 5 years.

You'll have the following responsibilities

Own and build the SME MTP Plan

Deliver a consolidated model that shows the hydraulics of the business plan and how the product sets are seamlessly linked together

Work with stakeholders to gather relevant inputs incl. Marketing, Props, Sales Channels, Finance

Work with finance to deliver the monthly outlook update

Work closely with the finance team on MTP/budget, creating all the key inputs and ensuring the financial targets are hydraulic and linked properly to business enablers/outcomes rather than just a financially driven trend.

Monitor performance against MTP metrics to assure ongoing quality (e.g. asses ongoing level of OOC charges), and explaining variance from MTP

Own and build the Quarterly Readiness for SME

Responsible for the creation of detailed, accurate forecast, across multiple lenses (channel, products, volume, value) for the quarterly planning cycle

Collaborate with channel, commercial, marketing, props, finance, and pricing leads to ensure the right quarterly forecast is being set, to drive accurate outlook on performance

Identify, through the planning process, gaps to target and work with stakeholders to influence the correct gap closure plans

Partner with key stakeholders across SME and wider functions in Enterprise

Partner with the sales channels to handle questions with regards MTP targeting

Create detailed analysis on trends and provides counsel to stakeholders to help identify activities to close gaps

Work with the Trading Performance Reporting & Analytics team to get the one truth on internal commercial & propositions data.

You'll have the following skills & experience

Commercial acumen: understanding of the levers that drive commercial performance including competitors, marketing, customer proposition, pricing, regulation/legal, sales and financials and what we need to dial up and dial down to maximise outcomes.

Financially literate: able to understand how operational performance of a customer proposition translates to financial outcomes in the form of a P&L.  Support the development and assessment of complex business cases that may impact numerous parts of the business. 

Outcome orientated: The role holder must be focused on delivering the best outcomes, being ready to challenge stakeholders as needed and manage areas of conflict with data driven recommendations to deliver at pace.

Exemplary Communicator: Verbal and PowerPoint presentations that boil complex plans and processes into the key relevant information and/or decision point for stakeholders in BT Enterprise.

Leadership and Stakeholder Management manages conflicting priorities bringing the virtual team and stakeholders with them on the journey.

Benefits

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

Competitive salary and on-target bonus plan

World-class training and development opportunities

25 days’ annual leave (not including bank holidays)

Discounted broadband, mobile and TV packages

Share option and pension scheme programmes

Flexible benefits to fit around you

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!