Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Owns the one truth on all future activities (12 months to 5 years) on all SME impacting activities across Connectivity, Voice & Collaboration, Mobile, Security and Solutions (including new services like Business in a Box).

To act as the link between SoHo and SME on SoHo driven activities, ensuring alignment and prioritisation of SME requirements.

This role holds the “D” for the business case sign off on all activities impacting the SME P&L in the mid to long-term. They will hold consultation meetings with Commercial, Finance and Channel leads, and will provide key insight and data points to help drive to the right impact.

You'll have the following responsibilities

Future projects on truth and communicator: One voice for future project impacts across EE and BT and will communicate this upwards to Director level.

Business case validation: Key point of co-ordination on proposition related business cases – working closely with the planning manager for investment cases in the planning team.

Submitting the activities into the annual MTP process and tracking any changes regularly to the launch dates, proposition structural changes, scope changes and impact changes.

Responsible for submitting the activities into the annual MTP process and tracking any changes regularly to the launch dates, proposition structural changes, scope changes and impact changes.

Subject matter expert on all activities that are to deliver in the mid to long-term future.

Work closely with the finance team on MTP/budget impacts of all future activities. They will also work very closely with the Props team where the majority of the future projects will be owned.

Drive the Digital agenda, interfacing with Digital team and be the Digital lead across the SME Commercial and Propositions team.

Drive the SME agenda for SoHo managed propositions including Business in a Box, Digital Marketing Hub, Social Club – ensuring consideration of SME requirements.

You'll have the following skills & experience

Commercial acumen – understanding of the levers that drive commercial performance including competitors, marketing, customer proposition, pricing, regulation/legal, sales and financials and what we need to dial up and dial down to maximise outcomes.

Financially literate: able to understand how operational performance of a customer proposition translates to financial outcomes in the form of a P&L.  Support the development and assessment of complex business cases that may impact numerous parts of the business. 

Outcome orientated: The role holder must be focused on delivering the best outcomes, being ready to challenge stakeholders as needed and manage areas of conflict with data driven recommendations to deliver at pace.

Exemplary Communicator: Verbal and PowerPoint presentations that boil complex plans and processes into the key relevant information and/or decision point for stakeholders in BT Enterprise.

Leadership and Stakeholder Management manages conflicting priorities bringing the virtual team and stakeholders with them on the journey:

Is able to clearly explain what they want and is skilled at holding people to account.

To lead by example, holding people to the highest standards but with respect, humility, and integrity

Benefits

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

Competitive salary and on-target bonus plan

World-class training and development opportunities

25 days’ annual leave (not including bank holidays)

Discounted broadband, mobile and TV packages

Share option and pension scheme programmes

Flexible benefits to fit around you

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Experience creating business cases.

Experience assessing and signing off other stakeholder’s business cases.

Experience presenting to Director level as a minimum.

Experience of working in a matrixed environment and leading a virtual team.

Experience of working in a high volume/mass market trading environment (e.g. SME or Consumer) – hydraulics, market(s), customers, and competitors. 

Previous planning experience.

Creation or input to a forecast.

Project work involving collaboration with stakeholders across the business.

UK B2B telecoms experience.