We are thrilled to announce we are looking to recruit a Commercial Data Administrator to join our Commercial Operations Data Team. It is a very exciting time to join Wickes as we embark on this journey as a PLC, having recently demerged from Travis Perkins. If you have a genuine passion for data, and are looking to kick start your career then read on below and apply today!

Role Purpose:

The purpose of this role is to support the Commercial teams and the wider business by delivering business critical analysis, allowing the business to practice data led decision making. Achieve this by clear and concise communication of occasionally complex information, suitable for various audiences, to support the commercial teams on a wide variety of areas. 

Key Responsibilities:

• To manage requests in all elements data changes, and the identification of any data quality rules associated in delivering business data changes

• To own and maintain the structure and contents of Wickes Product Information Management system (PIM)

• The role is responsible for collation and creation of Data standards and guidelines ensuring the quality of all data throughout the change management process, ensuring changes are prioritised and co-ordinated across business units, suppliers and users when the changes are implemented

• To agree and implement global data rules in line with agreed governance procedures and communicate rules to business stakeholders

• Review of Data Quality Standards and helps to ensure adherence to legal and regulatory requirements as well as reviewing and following Global Data Standards

• Define indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements with the aim of Improving Data Quality 

•  Working with and assisting users and suppliers in adding, updating and deleting data, attributes and changes to the Hierarchy structures

• To ensure that work coming into the department is prioritised checked for accuracy, and all queries answered before updates are made effective

• To ensure tasks carried out in the department are completed in a timely & efficient manner maintaining the highest level of accuracy

• To provide support and advice to Commercial and Web/Marketing with regards to the many and varied tasks that arise

• To commit time to IT development and engineering teams and where applicable take on the role of a ‘product owner’ for Data Management where tools and functionality is required to benefit the development of the working function

• To continually challenge existing processes and systems to deliver a more efficient and profitable operation

• To ensure delivery of objectives

• To enhance the reputation of the department for quality and high level of service

• Developing and managing workflows in the creation & maintenance of product & structural data in support of the Data quality Strategy and providing support in delivering  initiatives

• The role requires innovative working, out of the box thinking and a common sense approach to ensure that work is completed in an accurate, timely and efficient manner, ensuring that all trading functions throughout the business can continue to operate efficiently and profitably

• The systems, procedures and data sets are complex, requiring high attention to detail in conjunction with a robust, pragmatic and results driven approach

• This role requires the ability to work with initiative, applying good logic to problem solving and ensuring all end user implications are covered

• Training will be provided in areas such as Talend, Hybris and PIM, but a good working knowledge data structuring tools is important

• In managing requests, the role requires the ability to plan and prioritise tasks and providing updates and results highlighting data quality issues

• Actively seek and identify opportunities to improve efficiencies across the department. Seeks and values feedback from peers & colleagues 

• This role will require a high level of analytic skill drawing on industry / consumer trends, customer feedback and web analytics to forge a best practice approach in delivering data change requests

• The job holder will need to be able to grasp complex data relationships and assess the integrity of information and act accordingly to both prevent errors and ensure the highest levels of accuracy possible

• Business critical workload planning, system development and working with developers

What are we looking for:

The ideal candidate will be adaptable, have good time management, enjoy problem solving and have a cheerful office demeanour. As a part of a hard working, dedicated team you will need the confidence to build relationships, be prepared to work at pace, hold your own under pressure and most of all not be afraid to get stuck in. We are also looking for:

• Extensive administration or retail experience

• Excellent customer service, communication and interpersonal skills

• Highly organised, methodical and has high attention to detail

• IT project experience would be an advantage

• Able to work under pressure to tight deadlines

• Self-motivated and able to problem solve

• Highly proficient in IT systems - MS Applications

• Ability to understand and write technical documentation

• Experience with MS Office and data programs

• Familiarity with administrative duties

• Experience using office equipment

• Typing speed and accuracy

• Excellent knowledge of correct spelling, grammar and punctuation

• Confidentiality

• Organization skills, with an ability to stay focused on assigned tasks

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us 

We’ll also equip you with a benefits package that includes 

• Competitive bonus

• Save-as-you-earn scheme

• Contributory pension scheme

• Colleague discount 

• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. 

We have recently re-opened our Support Centre in Watford, where our Commercial team are based, along with our other support functions.  We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture.  We are also encouraging our teams to work flexibly, with a blend of remote / office working. 

About Us: 

Wickes is a multi-channel retailer operating in the home improvement market.  With 40 years in industry, Wickes now generates revenue in excess of £1.3Bn across 230 stores delivered by 8,000+ colleagues.  

But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.

Please note: All offers of employment are subject to DBS / background checks

Please contact us if you require any adjustments within the application process, wickesrecruit@wickes.co.uk  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.