AREA OF RESPONSIBILITY:

Reporting to the Administration Coordinator, this position Provides program and administrative support to the Human Resources Administration team, assisting in day-to-day duties. Ensures effective delivery of programs, services and responds to general inquiries received by the section.

Respond to customer inquiries/concerns and provide information regarding programs and services, and escalates to appropriate City staff as required

Provide administrative support as related to the area of records management, including filing, minute taking, preparing memos and formatting reports

Maintain records, documentation, and prepare reports as required

Process online forms and provide support on sectional workflow procedures

Assist with data entry and tracking

Assists and provides administrative support with divisional programs and special projects

Maintain an understanding of department programs and services

Understand and adhere to Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards

Attend meetings/training as required

SELECTION CRITERIA:

Demonstrated working knowledge of discipline specific principles

Two years related experience preferred

Effective customer service skills

Effective time management and organizational skills

Intermediate computer skills as related to area of work

**Various tests and/or exams may be administered as part of the selection criteria.

Alternate formats will be provided upon request.

Interview: Our recruitment process will be completed with video conference technology.

If this opportunity matches your interest and experience, please apply online by clicking the button above by May 13, 2022 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use