Full job description

or equivalent experience

Work Setting

Hotel, motel, resort

Specific Skills

Take, cancel and change room reservations

Register arriving guests and assign rooms

Provide information on hotel facilities and services

Process group arrivals and departures

Process guests' departures, calculate charges and receive payments

Answer telephone and relay telephone calls and messages

Clerical duties (i.e. faxing, filing, photocopying)

Provide general information about points of interest in the area

Follow emergency and safety procedures

Provide customer service

Assist clients/guests with special needs

Maintain an inventory of vacancies, reservations and room assignments

Transportation/Travel Information

Own transportation

Travel expenses not paid by employer

Public transportation is available

Work Conditions and Physical Capabilities

Fast-paced environment

Work under pressure

Attention to detail

Screening questions

Are you currently legally able to work in Canada?

Are you currently a student?

Do you have previous experience in this field of employment?

Are you available for shift or on-call work?