Cleaning Area Manager, South West

Where: South West area including Bristol, Cardiff and Swindon. (Managing around 30 cleaning contracts, spaning from office's to manufacturing plants to educational buildings)

When: We’re looking to get the right person in to the team ASAP

Hours: 40 hours per week, Monday to Friday. Shift times to suit business needs

Salary: Â£27,000.00 - £30,000.00 per annum dependent on experience, company vehicle, laptop and mobile

Kingdom Cleaning are growing and have a great opportunity for an experienced Area Manager to join the team.

Job Purpose

The position of AM is to support the regional and account management teams with the cleaning operation within their area of responsibility. 

The post holder is responsible for motivating and training the cleaning operatives in order to meet the business objectives and will implement, monitor and control cleaning operations to ensure that Client and Company requirements are achieved.

The post holder will maintain a pipeline that enables the region to maintain and grow its cleaning business with existing and new named clients.

Experience Requirements

Practical experience in the cleaning industry or a similar manpower intensive industry.  Supervisory experience is essential.

Principle Duties and Responsibilities                                       

• To organise and supervise cleaning operatives/supervisors, to ensure working practices are efficient and effective.
• To develop and maintain a good standard of employee relations and motivate employees to ensure a high level of morale.
• To carry out agreed monitoring in order to achieve set targets by completing an agreed number of quality audits in line with Company procedures, taking the necessary corrective action to rectify any shortfalls identified.
• To receive, record and inform your Line Manager of any complaints in a timely and well received manner.
• To know and understand Company values and ethos to ensure that this is disseminated throughout the business.
• To recruit, induct, train and develop employees, developing an efficient and effective workforce that is competent in the use of cleaning agents and machinery.
• To maintain and develop meaningful client relationships that directly contributes to the bottom line
• To support the sales and marketing function with pipeline growth, including: building customer relationships, attending site visits and prospect meetings, supporting the tendering process, solutioning prospective site operating structures
• To ensure employees are aware of what is expected of them, in terms of workloads, standards and their relationship with Client/Contractor.
• To collate and assist the Regional Director with the completion of timesheets, manage budgets and payroll.
• To report any grievance and disciplinary issues to your line manager and/or HR, as necessary, in line with the Company procedures.
• To carry out any investigations for disciplinary/accidents as required by Regional Director.
• To deal with and action all day-to-day telephone calls, enquiries, messages.
• To be able to carry out specialist cleaning operations, such as floor maintenance and carpet shampooing so as to be able train cleaning operatives to complete the necessary tasks.
• Manage operational activities to ensure they meet with company and legislative requirements for Health and Safety, quality management, environmental issues and general duty of care.
• Specialist projects as agreed with Operations Director to support the needs of the Organisation. 
• Compliance to company policy, procedures & management reporting timetable.

About you:

• A practical experience at managerial level, preferably in the cleaning or similar manpower intensive service industry
• BICSc / NVQ or equivalent / Train the Trainer qualification desirable
• Show excellent leadership skills and be passionate about delivering great customer service
• Professional in approach, with a balanced sense of judgement, and a keen eye for detail
• An understanding of management techniques, Health and Safety, organisation methods and troubleshooting
• A full five-year checkable employment history
• Hold a valid manual driving license

What’s in it for you?

• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression

If this sounds like you and you’d like to continue your journey on a career in cleaning with Kingdom Cleaning, we’d love to talk to you.