Who We Are

We’re the leading food producer for the health and social care sector, providing delicious, nutritious and sustainable meals for people at home or in care.

We’re also the parent company of Wiltshire Farm Foods, the UK’s premier home-delivery service for ready-made meals.

Through our wide range of well-presented, nutritious meals to suit every taste and dietary need, we aim to make a real difference to lives of elderly and vulnerable people in care.

We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative. We support British food and farming and operate a successful programme of waste reduction and resource efficiency across our whole business.

In addition to your salary you will receive a comprehensive training program, 33 days annual leave holiday entitlement, the ability to buy additional annual leave, retail discounts, free car parking, free turkey (or voucher) at Christmas and much more!

Responsibilities

• Undertake pre-shift inspection (vehicle check) of vehicles.
• Full compliance with the drivers’ hours, tachographs and road traffic regulations.
• Driving style - damage free and economical.
• Making deliveries in a timely manner and phoning transport office with any delivery discrepancies or delays.
• Deliver goods to the customer’s “point of need”.
• Provide excellent customer service and conflict resolution where necessary.
• Be an ambassador of the company.
• Report any customer service issues to transport office or customer service department while delivering.
• Undertake minor vehicle service activity such as cleaning and refueling of both vehicle and refrigerated unit and minor repairs such as the replacement of bulbs.
• Maintenance of a clean vehicle both internally and externally.
• Delivery and collection of vehicles as required to rental suppliers including any due inspections.
• Inspection of hire vehicles pre and post rental.
• Actively participate in a daily debrief process, working with your supervisor to identify safety, service and operational improvements as and when they arise

Qualifications

Essential:

• Full LGV Class C Licence (ideally for minimum 2 years)
• Driving experience (ideally 2-3 years)
• Excellent understanding of Drivers hours regulations, working time directive and tachographs
• Good operational knowledge of modern commercial vehicles
• Good geographical knowledge of UK
• Numerate and literate
• Good people and communication skills

Desirable:

• CPC
• Temperature controlled transport
• Experience of multi drop deliveries
• Clean driving license
• Temperature Control Transport
• LGV repair or maintenance experience e.g. bulb changing
• Experience of operating tail lifts
• Experience of working with wheeled delivery equipment

Personal Qualities:

• The successful candidate will be outgoing, friendly, customer focused with a can do attitude and will work well as part of a team.
• Able to demonstrate excellent communication skills at all levels towards both customers and colleagues.
• Able to juggle the demands of a busy schedule, traffic conditions and other road users with safety, customer service and time / efficiency targets.
• Must be calm under pressure.
• High standard of personal presentation to uphold the company brand, including uniform / vehicle cleanliness.
• Flexible and responsive to business needs e.g. if required to