As a Checkout Services Team Leader, you will be responsible for supporting the IKEA store in improving the meeting with the customer during their store visit. You will also contribute to IKEA fulfilling continuous improvement and improved customer satisfaction through delivering daily operational standards and quality of service.

ESSENTIAL REQUIREMENTS FOR THE ROLE

• Previous experience in leading a team

• Experience from another fast-paced retail business

• A strong desire to develop long term relationships with our co-workers and customers

• Good interpersonal and problem-solving skills

• Ability to quickly adapt to changing priorities and set clear expectations for the team

YOUR RESPONSIBILITIES

• Your priority will be to give our customers a positive payment experience by ensuring the checkout area is in shape as new, co-workers are ready and available to help customers.

• You are available to support the checkout co-workers when they cannot resolve a customer's need, dealing positively and quickly with issues raised by our customers.

• You understand the importance of accurate stock inventory and coach the checkout co-worker to have this knowledge.

• You ensure there is the right number of co-workers in the right place at the right time to run the checkout area successfully.

• You follow cash handling procedures to ensure the security of money handling

CONTRACT

Part time or Full time hours available

24 hours per week

Weekends - will work alternate weekends

Hours of work between 9am-10pm, 5 days out of 7

WHAT'S IN IT FOR YOU

Working at IKEA, we recognize the need to look after our people and we offer a range of co-worker benefits such as: co-worker discount, pension scheme, uniform provision, subsidised co-worker meals, a year-end gift, and many more!

APPLY NOW!

Please submit an up-to-date CV when applying. Jobs at IKEA are very popular and sometimes a job can close before the closing date due to high application numbers. So, hurry up, we are excited to receive your application soon!

If you have any question about the role or the application process then please contact a member of the recruitment team at ikea.recruitmentso.gb@ikea.coma