Centre Clerk – Croydon

32 hours perweek , Hours from  8:00am – 15:00pm , Monday to Friday

We currently have a vacancy for a centre clerk. A clerk is responsible for various administrative tasks that occur in the UPS Centres. This is a varied and challenging role as there are many duties involved. These duties range from despatch, filing ,customer service, ECM, Front counter,Holds cage and dangerous goods.

Key Responsibilities:

Dealing with customer queries in a professional and timely manner whether on the phone or face to face.

Liaising effectively between various UPS Departments.

Providing customer counter cover, for example receiving packages that require exporting and assisting with customer collections.

Investigating and reporting to the Centre or customer to assist with query resolution.

Meet set targets on a daily basis.

Responsible for any additional task given

Key Skills / Experience:

Excellent communication skills

Flexible, friendly attitude required

Able to work in a fast pace, time specific and targeted environment.

Work well in a team.

Working knowledge of Word and Excel.

Self motivated and well organized.

Polite, professional confident manner.

Some experience in a similar work environment would be an advantage.