Lieu:

88 Clair Road East, Guelph, Ontario, N1L 0G6

Joignez-vous à un magasin qui appartient à des intérêts locaux et est exploité par eux afin d’aider à fournir des services dans le domaine de la santé, de la beauté et de la commodité dans votre collectivité et à placer le client au centre de tout ce que vous faites.

Pourquoi ce role est-il important?

SUMMARY:

Maintain excellent customer service and checkout area for prompt and accurate processing of the customer’s order.

DUTIES & RESPONSIBILITIES:

CUSTOMER SERVICE

Provides excellent customer service and positively engages with all customers

Maintains a neat and organized checkout area

Greets all customers and displays warm demeanor

Accurately scans or enters product data

Accurately accounts for cash and coupon, lottery, and PC Optimum

Asks for customer’s PC Optimum Card during each transaction

Answers inquiries regarding location of product, rain-checks, refunds, PC Optimum

MERCHANDISING

Ensures proper documentation completed with respect to customers receipt and return of goods

Completes merchandising tasks as directed and maintains efficient flow of merchandise from backroom to sales floor

Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

Advises appropriate person regarding stock outs/shortages

Performs stock counts and orders for designated areas

LOSS PREVENTION

Ensures loss prevention Standards are followed

Controls cash, lottery, and stamp inventory in accordance with prescribed cash handling policies and procedures

Maintains proper security of cash and merchandise

GENERAL

Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)

Complies with all health and safety regulations

Complies with all store policies and procedures

Ensures the standards of housekeeping and image are maintained

Perform other duties as required

Completes all training and new initiatives on SDMU

QUALIFICATIONS

Planning, Judgement and Decision Making

Balance teamwork and efficiency in processing the customer order

Organization and neatness

Cope with register and credit authorization issues

Determine customer satisfaction

Efficiency in processing the customer order

Troubleshoot cash issues

EXPERIENCE

Strong computer and register skills

Well organized with ability to record keep

Detail oriented

Ability to provide a proactive approach in customer service and problem-solving

Effective verbal and written communication skills

Ability to work independently

Ability to function as part of the team in a fast paced environment

Commitment to providing customer service

WORKING CONDITIONS

Ability to work flexible shifts which will include nights and weekends

PHYSICAL REQUIREMENTS

Ability to lift up to 50 pounds

Ability to climb ladder

The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

J2WRTL

Pourquoi travailler dans une pharmacie Shoppers Drug Mart?

Il y a un pharmacien-propriétaire affilié dans chaque pharmacie. Vous travaillerez donc avec un propriétaire d’entreprise locale tout en bénéficiant du soutien d’une marque nationale. Vous bénéficierez du Programme d’achat des employés, d’horaires souples et variés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de Académie.

Prenez en main votre travail et trouvez d’autres façons de vous occuper de vos patients, de vos collègues, des clients et des membres de la collectivité.

Les pharmaciens-propriétaires du réseau Shoppers Drug Mart considèrent la diversité canadienne comme une occasion de mieux servir leur communauté, et s’efforcent de refléter cette diversité culturelle dans les produits qu’ils vendent, les gens qu’ils embauchent et la culture de leur entreprise. Des accommodements sont possibles à la demande des candidats et des employés handicapés au besoin.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.