As a call handler you’ll be assisting people across the country, handling telephone calls from customers, distributors and third parties, focusing in line with service level agreements.
We’ll provide you with the technology, software and training you need to get started, and we’ll be there to help. However, it’s your positivity, empathy, honesty, and resilience that will make all the difference in this role, as you stay calm and collected.
Join us and you’ll be helping to create a stronger future for everyone.
What you’ll be doing:
What we’re looking for
What’s in it for you?
Further to this you will have access to an amazing benefits package including:
You’ll get the chance to join a network of 61,000 experienced, innovative and dedicated individuals, working across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop with us, there may even be the opportunity to extend your contract further. We’ll provide the support you need to do all of this, because our purpose is to create a better outcome for you.
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. You’ll have the option to upload your resume, but it’s not essential. As the first step in the recruitment process, you’ll then be sent a link to take part in our online assessment to check if you’re a good fit for the role.
We only consider candidates who are eligible to work in the UK. The nature of the work we do means that all successful candidates will need to pass a disclosure and credit reference check. We will also carry out 6 years of reference checks.
To view our Covid-19 and process adjustments information, please visit the Capita Careers site.
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
Job ID: 3935