Job Introduction

This role will report into the Executive Product Manager for the Radio & Music Services (RMS) Team. RMS develop APIs to power Sounds on all platforms and the role which sits within the Sound Product Management team.

 The Sounds team, part of the Product Group division, is tasked with developing the BBC’s flagship audio product. Along with its sister product, BBC iPlayer, Sounds is a core priority (see https://www.bbc.co.uk/mediacentre/latestnews/2019/annual-plan) and is at the heart of reinventing the BBC for a new generation.

 Our product development teams build these two key BBC products. Our mission is to secure the Internet future of BBC. It is an exciting time to join the team as we have ambitious goals to be the number one online audio service in the UK.

 Working in digital product development at the BBC means being part of a department whose work impacts 25 million users every day across our products and content consumption. This is an opportunity to work on digital product at a scale that is hard to find.

 With established bases in London and Salford, we are also in the process of growing a base in Glasgow. This role is based in London.

Role Responsibility

As a Business Analyst, you will:

• Take ownership of gathering business and technical requirements and ensuring the “what” and “why” is understood by all members of the team
• Facilitate the creation of user story maps to create a clear release scope and delivery order that maximises the opportunity for early feedback
• Act as a point of contact for the team enabling quick product decisions during development
• Work alongside the Data Analytics team to gather audience usage data, analyse it and provide clear insights to the team for setting objectives and key results
• Monitor the release of each new version and triaging any issues that arise
• Work with the Product Manager and Dev Lead to both create and manage a workflow that allows the team to develop tactics and focus on our objectives and key results; and identify blockers to delivery

The Ideal Candidate

Essential

• Experience working within multi-disciplinary teams delivering software projects within a variety of methodologies (particularly Agile).
• Experience in providing relevant data in order to support product decisions based on evidence
• Ability to simplify complex problems into component parts and evaluate systematically
• Business analysis experience in an agile software delivery environment.
• Experience of running workshops.
• Understanding and experience of business analysis skills, techniques, and practices including writing user stories, acceptance tests and documenting technical requirements.
• Experience communicating concepts and ideas to stakeholders at all levels within organisations, including oral and written presentations, proposals and reports.
• Proven ability to influence decision-making at all levels within an organisation, and in a variety of contexts
• Experience gathering, analysing and interpreting product usage data.

Desirable

• Experience in and knowledge of APIs
• Enthusiasm, curiosity and a desire to improve the team
• Knowledge or experience of multivariate testing (MVT) techniques to determine the success of product changes
• Strong interest in digital products, ideally web platforms and technologies
• Experience in and knowledge of web development, data-driven web publishing, social networking, TV technology, audio and video streaming, Mobile products and devices, content management systems, interactive TV and broadcast systems.
• Working knowledge of BBC output; editorial, compliance, and regulatory issues for the BBC

Package Description

Band: D
Contract type: Permanent 
Location: London

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

• Excellent career progression â€“ the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities â€“ our in-house Academy hosts a wide range of internal and external courses and certification.
• Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18th March until further notice all assessments and interviews will be conducted remotely. For more information go to https://www.bbc.co.uk/careers/

About the Company

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours in the document attached below.

Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. 

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

Closing Date03 October, 2022